Product: UMP
Level: Regular
Contract: B2B/UoP
Location: Kraków
Salary UoP: 8 500 - 11 900 PLN gross
Salary B2B: 10 000 - 14 000 PLN net
Holiday: 20+ paid days
As a Support Engineer, 1st line, you will help us ensure we keep our Service Level Agreements (SLA) of our applications deployed globally for AVSystem consumers. You will be performing 1st line of support duties and handling escalations to 2nd/3rd lines of support. You will specialise in supporting the Unified Management Platform (UMP), which is AVSystem’s flagship product targeted at telecoms.
This is a good start to take over more advanced business or technical roles at a later stage by transitioning to the 2nd Line Support Engineer role in Project Management Office or supporting our Site Reliability Engineers in monitoring and administration of UMP product.
Responsibilities
Qualifications
Nice to have
What we offer
Product: UMP
Level: Regular
Contract: B2B/UoP
Location: Kraków
Salary UoP: 8 500 - 11 900 PLN gross
Salary B2B: 10 000 - 14 000 PLN net
Holiday: 20+ paid days