AVSYSTEM
AVSYSTEM
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Integration Software Engineer (UMP)

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Integration Software Engineer

Communications Service Providers (CSP) are the biggest, most important clients of AVSystem. We build, test, launch and operate systems for our telco customers and make a living by keeping them relevant, reliable and remarkable.

We are behind a telco industry-leading Unified Management Platform (UMP) product allowing Communication Service Providers automatic setup, upgrades, and monitoring of millions of their client routers. We are seeking a dedicated Integration Software Engineer with a programming & networking background.

Your role will focus on:

  • Writing code & configuring our platform to customize it to our customers’ needs
  • Cooperating directly with our customers during delivery and post-delivery support.

This role is onsite / partially remote, Kraków preferred

Key Responsibilities:

  • Writing code and platform configuration during project delivery
  • Write project-specific code in our platform GUI to facilitate router configuration
  • Implement REST APIs (servers & clients) integrations with external systems
  • Configure our platform GUI to display, monitor and report on router KPIs
  • Report to Solution Architect and work with Software Engineers (code reviews)
  • Post-delivery technical support
    • Support integrations you've implemented, work with 1st & 2nd lines of support teams to diagnose, troubleshoot, and resolve issues effectively and promptly
    • Ensure documentation & knowledge transfer to customer & support teams
    • Customer accounting - work hands-on with customers via support portal, mails, calls

Qualifications:

  • Fluency in programming is a must
    • Bachelor’s degree in Information and Communication Technology (preferred) or Software Engineering / IT / Electronics and Telecommunications
    • Proficient in at least one programming language (Python preferred)
    • Willing to learn in-house Scala-based functional language
    • Experience in writing REST API integrations (both client & server-side)
  • Familiarity with networking concepts: firewalls, IP, WLAN, TCP/UDP, HTTP(S), SNMP
  • Basic Linux system administration skills such as gathering logs, executing scripts, familiarity with CLI tooling (curl, ssh, ss, tcpdump, traceroute, ping)
  • Fluent in English (B2/C1)
  • Personality:
    • You’re a rapid learner, analytical, and detail-oriented, excelling in solving complex problems independently within evolving requirements
    • You are comfortable and effective in communicating directly with customers, adept at listening and clarifying their needs and expectations
    • You’re capable of managing deadline pressures & context-switching to progress on multiple projects during a week
  • Nice to haves
    • Professional experience in Software Engineer role
    • Experience in network-related role with integrated multi-system environments
    • Past positions in telecom domain (ACS, NMS, OSS, BSS know-how)

What we offer:

  • You’ll have a chance to deepen your expertise in maintenance to help us shape the way we deliver & support critical applications for telecommunications companies
  • You’ll help us grow a leading technology IoT / device management company that creates software used by tier-1 telcos (e.g. Orange, Vodafone, AT&T, TMobile) around the world and makes Internet connection possible for millions of end-users.
  • Our customers depend on the reliability of our products to generate revenue in their business. The telco industry is ever-growing and needs us to support that growth.
  • Open-source contribution opportunities.
  • A team of highly skilled and humorous colleagues.
  • Access to the best tools and equipment available in the market.
  • A MacBook Pro / ThinkPad with 2 monitors.
  • Company events and team building activities.
  • Multiple career paths and employee development options – we want you to develop into a tech lead in the future, but we’ll support you in getting another dream role in site reliability, management, product development or sales.
  • Flexible working hours/remote work when you need it.
  • Training and conferences.
  • Onsite gym and chillout space.
  • Multisport card.
  • Medical care.
  • Kitchen full of snacks and treats (including Good Lood ice cream).
  • Car parking area and bike room.
  • A relaxed work atmosphere – no dress code, no open space.