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Privacy Policy
Last updated: 26.10.2026
1. What is the Privacy Policy?
The Privacy Policy defines the rules for processing and protecting personal data provided by Users in connection with their use of the websites available at www.avsystem.com, go.avsystem.com and docs.avsystem.com (the "Website") as well as personal data processed during email exchanges between AVSystem and our customers, prospects, and job candidates.
2. Who is the Controller of your personal data?
The Controller of the Website Users' personal data is AVSystem sp. z o.o. ("AVSystem", "we", "us"), registered in Poland under KRS number 0000999781.
You can contact the Controller at the registered office address: ul. Walerego Eliasza-Radzikowskiego 47d, 31-315 Kraków, or via e-mail: gdpr@avsystem.com.
3. How do we collect your personal data?
The Website performs the functions of obtaining information about users and their behavior in the following ways:
- Through data voluntarily entered in the contact form (e.g., name, e-mail, job title, company details).
- Through codes monitoring traffic on the website (including, among others, cookies saved on terminal devices).
- By recording information about connection parameters (including time stamps, IP address, device information).
- From third parties, including business partners, resellers, and external platform integrations.
4. For what purpose and on what basis do we process your personal data?
We process Users' personal data for the following purposes:
Provision of Website services and security: To display the Website, remember your cookie choices, handle forms and protect the Website against bots and abuse, which constitute our legitimate interests. We process information such as IP address, cookie information, web browser data, activity data on our website, and session data.
- Legal basis: Art. 6(1)(f) of the GDPR.
Handling inquiries: To handle a case or provide an answer to a question or request sent to us via e-mail or through the application form on the website.
- Legal basis: Art. 6(1)(f) of the GDPR.
Quality analysis and statistics: To conduct analyses of the quality of our services to improve their functionality and maintain statistics on the use of our website using cookies, IP addresses, browser data, activity, and sessions.
- Legal basis: Art. 6(1)(a) of the GDPR, your consent given in the cookie banner.
Identifying visiting companies: To identify the companies whose employees visit the Website and which content interests them, based on IP address, so that we can contact them about our offer.
- Legal basis: Art. 6(1)(a) of the GDPR, your consent given in the cookie banner.
Advertising and ad measurement: To measure the effectiveness of our ads, attribute form submissions to ads and show our ads to people who have visited the Website. We process cookie identifiers, ad click identifiers and data about pages visited. If you consent to Advertisement cookies and submit a form, advertising networks may receive a hash (an irreversible code) of the contact details you entered, only to match the form submission to an ad.
- Legal basis: Art. 6(1)(a) of the GDPR, your consent given in the cookie banner.
Marketing information: Sending marketing information—exclusively based on your consent.
- Legal basis: Art. 6(1)(a) of the GDPR.
5. Is providing personal data mandatory?
Providing personal data is voluntary but necessary to achieve the aforementioned goals related to correspondence, website maintenance, or receiving marketing information.
6. How long will we process your personal data?
Users' personal data will be processed:
- Until the end of the use of our website (in the case of providing website services).
- Technical and security logs: kept by our hosting providers for as long as needed to keep the Website secure and to investigate incidents, in line with their retention settings.
- Contact details submitted through forms on the Website: for as long as needed to answer your inquiry and to maintain the business relationship that may follow. We review this data at least once a year and delete data we no longer need.
- Until the withdrawal of consent, if processing is based on consent.
7. To whom will we transfer your personal data?
Recipients of personal data may be entities authorized under the law. Data may also be transferred to entities processing it on our behalf based on a data processing agreement, such as:
- IT service providers.
- Entities providing marketing services or website hosting.
- Advertising networks.
- Payment service providers.
- Providers of website analytics tools.
Advertising networks: Advertising networks whose cookies and pixels we use on the Website with your consent receive data as separate controllers and use it for their own purposes, under their own privacy policies. We are responsible for informing you about this and for obtaining your consent before the data is collected. The current list of service providers is in our Cookie Policy.
Transfers outside the EEA: Some of our service providers are based outside the European Economic Area, mainly in the United States. We transfer personal data outside the EEA only where a safeguard required by Chapter V of the GDPR is in place, such as an adequacy decision of the European Commission (including the EU-U.S. Data Privacy Framework) or Standard Contractual Clauses. The Standard Contractual Clauses are available on the European Commission's website. For more information on the safeguards applicable to a particular transfer, contact gdpr@avsystem.com.
8. What are your rights regarding data processing?
In accordance with the conditions and cases specified in the GDPR, you have the following rights:
- Access: The right to access the content of your personal data.
- Copy: The right to receive a copy of your personal data.
- Rectification: The right to correct inaccurate or incomplete personal data.
- Erasure: The right to request the deletion of your personal data ("right to be forgotten").
- Restriction: The right to request the restriction of processing your personal data.
- Portability: The right to transfer your data to another controller in a structured, commonly used format.
- Objection: The right to object to the processing of your data based on our legitimate interests.
- Withdrawal of Consent: The right to withdraw your consent at any time. Please note that the withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
The above rights may be exercised by contacting the Controller. Users are also entitled to lodge a complaint with the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych) whenever it is justified that their personal data are processed by us in violation of the GDPR provisions.
9. How do we secure your data?
We have implemented procedures to prevent personal data breaches in accordance with:
- GDPR: Regulation (EU) 2016/679 of the European Parliament and of the Council.
- The Act of 10 May 2018 on the Protection of Personal Data (Ustawa o ochronie danych osobowych).
Protection measures include: encryption and access control, regular backups, firewalls, intrusion detection systems, physical security, and employee training.
10. Links to other websites
Our website may contain links to other websites. We do not supervise these sites and recommend reviewing their individual privacy policies and terms.
11. Information about Cookies
The website uses Cookies, which constitute IT data, specifically text files, stored on the User's terminal device. These files typically contain the name of the website of origin, their storage time on the device, and a unique number.
We use necessary cookies without consent. Analytics, Advertisement and Functionality cookies are used only with your consent, which you can give, change or withdraw at any time via the "Cookie settings" link in the Website footer. You can also block or delete cookies in your browser settings.
For more information about our use of cookies and similar technologies, including the providers, purposes and storage periods, please see our Cookie Policy: www.avsystem.com/cookie-policy.
12. Policy Updates
This policy may be updated from time to time. The latest version is always available on our website. The date of the current version is shown at the top.
Information Regarding the Processing of Clients' Personal Data
In the case of using our services and concluding a contract with us, as well as in connection with the processing of personal data, we inform you – in accordance with Article 13(1) and (2) and Article 14(1) and (2) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ L 119, 4.5.2016, p. 1), hereinafter referred to as "GDPR", that:
1. Data Controller
The Controller of your personal data is AVSystem sp. z o.o., with its registered office at: ul. Walerego Eliasza-Radzikowskiego 47d, 31-315 Kraków, e-mail: gdpr@avsystem.com.
2. Source of Data
Personal data is obtained directly from you or provided by the Client who is a party to the contract.
3. Categories of Data
The Controller processes categories of personal data necessary for the performance of the contract, including: name, surname, position, e-mail address, and telephone number.
4. Purpose and Legal Basis for Processing
Personal data of clients and their employees are processed for the following purposes:
Contractual Actions: Conclusion and implementation of a contract or taking actions prior to a contract (e.g., presenting an offer).
- Legal basis: Art. 6(1)(b) of the GDPR.
Financial Settlements: Making settlements, including enabling electronic payments for services.
- Legal basis: Art. 6(1)(b) and (f) of the GDPR.
Communication: Maintaining necessary contact with the client's employees.
- Legal basis: Art. 6(1)(f) of the GDPR.
Legal Obligations: Fulfillment of tax, accounting, and other legal obligations, including issuing and storing invoices.
- Legal basis: Art. 6(1)(c) of the GDPR.
Legal Claims: Potential establishment, exercise, or defense of legal claims.
- Legal basis: Art. 6(1)(f) of the GDPR.
5. Requirement to Provide Data
Providing personal data is voluntary but necessary for the conclusion and implementation of the contract. Providing data required for invoicing is a statutory obligation resulting from the Act on Tax on Goods and Services (Ustawa o podatku od towarów i usług).
6. Recipients of Data
1. Recipients of your personal data will only be entities authorized under the law, including the National Revenue Administration (Krajowa Administracja Skarbowa) or other state authorities.
2. Your data may be transferred to entities processing data on behalf of the Controller (e.g., IT service providers, accounting services, payment service providers) based on a data processing agreement.
7. Data Retention Period
Your personal data will be processed for the duration of the contract, and subsequently:
1. For tax and accounting purposes: For 5 years starting from the end of the calendar year in which the tax payment deadline expired.
2. For legal claims: For 3 years from the end of cooperation/performance of the contract, or in the case of ongoing proceedings, until their final conclusion and the expiration of the limitation period for claims.
8. Rights of Data Subjects
In connection with the processing of personal data, you have the right to:
1. Access your personal data.
2. Receive a copy of your personal data.
3. Rectify your personal data.
4. Delete your personal data.
5. Restrict the processing of your personal data.
6. Object to the processing of personal data.
These rights can be exercised by contacting the Controller.
9. Right to Lodge a Complaint
You have the right to lodge a complaint with the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych) if you believe that the Controller processes your personal data in violation of GDPR provisions.
Information Regarding the Processing of Candidates' Personal Data
In accordance with Article 13(1) and (2) of Regulation (EU) 2016/679 (GDPR), we inform you regarding the processing of your personal data for recruitment purposes:
1. Data Controller
The controller of your personal data is AVSystem sp. z o.o., headquartered in Kraków, at ul. Radzikowskiego 47d, 31-315 Kraków, Poland. You can contact the controller via email at gdpr@avsystem.com or in writing to the controller's registered address regarding any matters related to data processing and the exercise of your rights.
2. Purpose and Legal Basis for Processing
Your personal data will be processed for the following purposes:
Recruitment Process: Implementation of the recruitment process based on your consent and the application documents provided.
- Legal basis: Art. 6(1)(a) of the GDPR.
Future Recruitments: Implementation of future recruitment processes, provided that optional consent has been given for participation in subsequent recruitments conducted by the Controller.
- Legal basis: Art. 6(1)(a) of the GDPR.
Legitimate Interests: Realization of the Controller's legitimate interests related to potential establishment, exercise, or defense of legal claims.
- Legal basis: Art. 6(1)(f) of the GDPR.
3. Recipients of Data
In connection with the processing purposes indicated above, your personal data may be shared with:
1. Entities authorized to receive personal data based on relevant legal provisions.
2. Entities processing personal data on behalf of the controller based on a data processing agreement (processors), e.g., IT service providers, recruitment agencies.
4. Data Retention Period
Your data will be stored:
1. For the recruitment process: For the duration of the recruitment, and subsequently for an archiving period of 3 years, related to the deadline for potential claims or defense against claims.
2. For future recruitments: If consent is given for future recruitments, your data will be used for possible contact for a period of 2 years.
5. Rights of Data Subjects
In connection with the processing of personal data, you have the right to:
1. Access your personal data.
2. Receive a copy of your personal data.
3. Request rectification of your data.
4. Request erasure of your data.
5. Request restriction of processing.
6. Object to the processing of your data.
7. Withdraw consent: If processing is based on consent, you may withdraw it at any time in the same form in which it was given. Withdrawal does not affect the lawfulness of processing before its withdrawal. Once consent is withdrawn, your data will no longer be processed unless another legal basis applies.
6. Right to Lodge a Complaint
You have the right to lodge a complaint with the supervisory authority (President of the Office for Personal Data Protection) if you believe the processing violates personal data protection provisions.
7. Automated Processing
Your personal data may be subject to automated processing, including profiling, to assess your qualifications and fit for the position. Decisions will not be made solely based on profiling without human involvement.
8. Voluntary Nature of Providing Data
Providing personal data is voluntary but necessary for the implementation of the recruitment process.