Essen, February 12, 2026 - AVSystem and Heinz Lackmann GmbH & Co. KG have entered into a strategic partnership to address the growing operational complexity of the German Smart Meter Gateway rollout.
As the industry focus shifts to mass-scale operations, ensuring network stability and high availability has become the primary requirement for utility companies.
To meet these evolving market standards, Heinz Lackmann has decided to collaborate with AVSystem - with its NMS, the Coiote IoT Device Management as a cornerstone of this partnership.
This move transitions SMGW administration from a monitoring model to a proactive framework, essential for maintaining the high service levels expected by agreements and upcoming regulatory frameworks.
The NMS provides real-time visibility into the entire communication chain, instantly flagging connection drops or signal degradation before they impact critical data delivery. As a result, the time-to-resolution and on-site interventions are significantly decreased through remote distinguishing between network issues, hardware malfunctions, or environmental factors.
With a vendor-agnostic approach at its core, this cooperation provides German Stadtwerken and grid operators with a flexible, resilient and future-proof solution to manage the lifecycle of diverse SMGW fleets efficiently and securely.