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Coiote IoT DM for Smart Water Metering
One open HES for all water meters and sensors, across vendors and communication networks
Coiote IoT DM Platform
+4,7 million
water and energy meters connected to Coiote IoT DM
+20 models
of water meters from different vendors supporting LwM2M
ISO 27001
certified processes for managing information security
EU-based
engineers, located in Poland, dedicated to Coiote and Anjay
WATER
UTILITIES
Manage growing fleets of battery-powered smart water meters and sensors efficiently at scale.
- Avoid vendor lock-in with an open, standards-based device management layer
- Monitor meter health and connectivity, not just meter or sensor readings
- Manage your entire fleet from one platform instead of separate vendor-specific HES solutions.
- Run fleet-wide FOTA and remote configuration without unnecessary site visits
- Identify device connectivity issues remotely using signal metrics and diagnostic data
METERING-AS A SERVICE
& MDM PROVIDERS
Add telemetry and device management for battery-powered devices to your platform quickly.
- Integrate quickly using REST API, Kafka and Webhooks
- Collect standardized meter telemetry through LwM2M over CoAP
- Add device management capabilities such as FOTA, remote configuration and diagnostics
- Support multiple meter and sensor vendors through one standardized interface
- Keep your existing MDM while Coiote IoT DM handles the telemetry data collection and device management
INTEGRATORS
& CONSULTANTS & TELCOS
Strengthen your utility tender with a proven device management partner for digital water transformation.
- Complete your tender response with solution architecture, security documentation and integration details
- Support multi-vendor meter fleets with an open LwM2M-based platform that can sit between meters and existing utility systems
- Back your proposal with evidence including deployments, customer references, interoperability, scalability and performance data
- Get engineering support for technical questions, solution design, demos, workshops and PoCs
What is Coiote IoT DM?
Coiote IoT DM is an open, LwM2M-based network and device management layer connecting multi-vendor smart meters and sensors to your existing utility systems through one HES.
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Meter/Sensor layer - Connect devices running Anjay, Anjay Lite or other LwM2M clients over NB-IoT and other communication networks.
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Coiote IoT DM layer - collect telemetry data, monitor connectivity, manage device configuration and lifecycle, optimize battery usage and control access across the fleet.
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MDM & enterprise systems - integrate data with existing MDM, billing, customer service and analytics systems via Kafka, REST API and Webhooks.
Coiote complements, rather than replaces, your existing MDM and utility platforms, adding an open management layer without requiring changes to your existing architecture.
Key business benefits
Avoid vendor lock-in by standard
Smart water meters and sensors can last 15–20 years. An open management layer reduces vendor dependency and integration costs throughout their lifecycle.
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Avoid vendor lock-in - add or switch meter and sensor suppliers without replacing the management layer, keeping procurement flexible.
- Standardize data and operations - use LwM2M Objects and Resources as a common model for device data, capabilities and operations across manufacturers.
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Simplify integration - connect devices, HES, MDM and enterprise systems through standardized interfaces, avoiding supplier-specific integrations.
Monitor and manage meters or sensors remotely at scale
When devices go offline or need updates, Coiote helps teams detect issues early, act remotely and manage thousands of devices from one place.
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Update firmware in bulk - roll out FOTA across device groups and track the status and result of every update.
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Configure fleets at scale - apply settings and actions to groups of devices across different manufacturers.
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Detect and resolve issues remotely - get alerts when devices disconnect or flag issues, investigate connectivity, signal strength, battery status, logs and events, and reboot devices or execute commands without a site visit.
Integrate Coiote IoT DM into your existing water-metering architecture
Add LwM2M network and device management without replacing your existing MDM, billing or enterprise systems.
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Integrate without rebuilding - REST API, Kafka and webhooks connect Coiote with HES, MDM, billing, analytics and other enterprise systems.
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Keep data where it needs to be - deploy in the EU, Australia or US, in your private cloud or on-premises to meet data residency and infrastructure requirements.
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Secure the meter connection - use DTLS/TLS, PSK or certificates, with EST certificate management and automated bootstrap.
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Support different operating models - multi-tenancy and role-based access let you securely manage meters for multiple utilities, councils or partners from one platform.
What our Partners say:
“As part of our new NB-IoT solutions we have selected AVSystem to deliver an LwM2M-based IoT Device Management Platform for all of our NB-IoT connected devices. By joining forces with AVSystem, we bring their European expertise in NB-IoT to enhance our offerings and provide our clients with unparalleled digital water meter management solutions.”
David Peters
CEO
“Since switching to the Coiote platform, we've achieved more while investing less. The platform offers a wide range of features that would have taken us much longer to develop on our own. Additionally, the transition from our own system to the Coiote platform was smooth and seamless.”
Christian Haraldsson
Head of Digitalization & Product Manager,
FAQ
We already run an LwM2M server or HES. Why change?
If several platforms manage different parts of your fleet, device operations, diagnostics and FOTA can become fragmented. Coiote provides a common LwM2M device management layer across vendors and connectivity types. You can migrate devices in waves using LwM2M bootstrap, while existing systems continue operating, avoiding the need for a disruptive, fleet-wide switchover.
Can Coiote IoT DM handle our fleet size?
Coiote supports deployments ranging from pilots to millions of connected devices. Its capabilities include bulk operations, automated device grouping, monitoring and large-scale FOTA management. You can expand in phases while maintaining visibility and control over fleet operations.
Isn’t this just another platform to be locked into?
Coiote is built on the open LwM2M standard, helping you avoid dependence on a single device manufacturer or proprietary device management protocol. Standard-compliant devices can be managed by other compatible LwM2M servers, while open interfaces enable integration with your existing systems. You retain flexibility over your device ecosystem and future platform choices.
Will Coiote IoT DM replace our MDM or our partner’s platform?
No. Coiote complements your existing MDM, billing and analytics systems by managing the device layer underneath them. It handles device connectivity, monitoring, configuration, diagnostics and firmware updates, while your existing systems continue to manage their respective business processes. APIs and event interfaces connect device-level operations with your existing architecture.
How do you handle security and data sovereignty?
AVSystem is ISO/IEC 27001 certified. Coiote supports security mechanisms including DTLS/TLS, PSK and certificate-based authentication, EST certificate lifecycle management, role-based access controls, tenant separation and SSO. IPsec tunnels can provide an additional layer of network-level protection for deployments requiring secure communication across private networks. Deployment options include SaaS in supported regional environments, private cloud and on-premises installations, helping you meet security and data residency requirements.
What does device management do to battery life?
LwM2M over CoAP/UDP supports lightweight communication patterns suited to battery-powered meters expected to operate for 10–15 years. Coiote supports queue mode and configurable reporting and notification frequencies to help reduce unnecessary communication. Efficient data transfer and DTLS Connection ID, where supported by the device and configuration, can further reduce communication overhead and repeated security handshakes. Actual battery consumption depends on device implementation, network conditions and management settings.
Is AVSystem a safe partner for a 10–15-year programme?
AVSystem brings 18 years of industry experience, more than 250 customers across 60 countries and a team of more than 200 employees. Its dedicated IoT engineering expertise and experience with industrial and telecommunications deployments provide a foundation for long-term cooperation.
Coiote's use of open standards and interfaces helps protect your investment from proprietary technology dependencies. Flexible deployment options support different infrastructure and data sovereignty requirements, while ongoing platform maintenance, software updates and security improvements help keep deployments operational as technology evolves. Enterprise support and SLA arrangements can provide an agreed framework for service continuity and issue resolution throughout the programme.
How can you manage FOTA at scale?
Coiote helps manage firmware updates across heterogeneous fleets through capabilities designed to make large-scale campaigns more controlled and predictable:
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Device grouping - Organize devices by manufacturer, model, firmware version or other relevant attributes to target the right devices with the right firmware.
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Configurable campaigns - Adapt update parameters to different device types and deployment requirements.
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Phased rollouts - Update devices in batches to control campaign progression and avoid unnecessary simultaneous traffic.
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Monitoring and diagnostics -Track update progress and device status to identify failures and investigate issues.
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Failure handling - Use available status and error information to distinguish temporary connectivity issues from problems requiring intervention before retrying.
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Remote management - Perform firmware maintenance remotely, reducing the need for costly field visits.
Can Coiote IoT DM automate alerts and workflows?
Yes. Coiote can monitor data reported by your meters and pass relevant events to your operational systems through APIs and event interfaces. For example, when a meter reports a battery level below 10%, an integrated workflow can email the responsible team or create a maintenance ticket. This helps you respond to issues without manually checking each meter. Email delivery and ticket creation require integration with the relevant systems.
How can LwM2M simplify procurement?
OMA’s Water 2.0 initiative, which AVSystem participates in, is developing a common LwM2M profile for smart water metering. The aim is to give utilities a shared set of requirements they can reference in tenders and use to assess different suppliers. This can make offers easier to compare and reduce vendor-specific integration work, while preserving flexibility to source compatible meters from multiple manufacturers.
Let’s talk
Want to see our solution in action or discuss your specific needs? Tell us what you’re looking for, and we’ll prepare a relevant conversation. We’ll usually suggest a meeting to understand your needs and discuss suitable options.
No commitment. No pressure. Asking a question or scheduling a meeting doesn’t commit you to anything. We’re here to help you make an informed decision, and if our solution isn’t the right fit, we’ll tell you.