Technical Specifications and Integration Details
Customer Experience Management Platform
AVSYSTEM
AVSYSTEM
-
Products
- Discover how AVSystem keeps your business connected:
- Internet of Things
-
Communication Service Providers
- Unified Management Platform | ACS Scalable TR-069 ACS & TR-369 Controller for automated CPE management
- Broadband Service Assurance Platform Proactive access network monitoring
- DHCP Server Easy IP management for challenging networks
- Customer Experience Management Platform In-home Wi-Fi experience and access layer performance monitoring
- Wifi Marketing
- Partner with us
- Blog
- Company
- Learn
- Careers
- Contact
- Sign in
-
Products
- Products
-
Internet of Things
-
Communication Service Providers
- Unified Management Platform | ACS Scalable TR-069 ACS & TR-369 Controller for automated CPE management
- Broadband Service Assurance Platform Proactive access network monitoring
- DHCP Server Easy IP management for challenging networks
- Customer Experience Management Platform In-home Wi-Fi experience and access layer performance monitoring
-
Wifi Marketing
- Partner with us
- Blog
- Company
- Learn
- Careers
- Contact
- Sign in
Customer Experience Management Platform
Dive into the technical backbone of our Customer Experience Management Platform. Here, we detail the robust specifications, integration capabilities, and security measures that ensure our platform is both powerful and secure.
Technical Specifications
- Architecture: Our platform utilizes a scalable architecture designed to support large-scale deployments efficiently. Engineered for high availability and performance, it can handle the demands of both small ISPs and large Tier-1 telecom operators seamlessly.
- Compatibility: Customer Experience Management platform is compatible with a wide range of network technologies, including FTTx, FWA, DOCSIS, and more, ensuring flexible deployment across various infrastructures.
- Truly Open Standards: We adhere to industry standards such as TR-069, TR-369 (USP), SNMP, and more, which guarantee interoperability and reliable management across diverse network devices and systems.
Integration Capabilities
-
APIs and Interfaces: Our platform offers REST API and other interfaces that enable seamless integration with existing CRM, OSS/BSS, and other management systems, facilitating a cohesive ecosystem.
- Data Interchange Formats: Support for various data formats and protocols enhances the platform’s ability to interact seamlessly with different network environments and equipment, ensuring efficient data exchange and processing.
Security Features
-
Data Encryption and Security Protocols: We employ strong encryption standards and security protocols to safeguard data integrity and privacy, protecting all transactions and data flows within the platform.
-
User Authentication and Access Control: Advanced user authentication mechanisms and detailed access control systems are in place to ensure that only authorized personnel have access to network operations and sensitive customer data.
- Security Audits and Compliance Checks: Our commitment to security extends to ongoing audits and compliance checks, ensuring that the platform consistently meets the latest security standards and regulations.
Performance and Reliability
- High Availability: Designed for zero downtime, our platform includes redundancy and failover mechanisms that ensure continuous operation, even under unexpected conditions.
- Load Balancing and Traffic Management: Advanced load balancing and traffic management solutions maintain optimal performance and user experience, regardless of network load variations.
Experience the power of our platform in action
Let’s talk