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Technical information
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ACS
AVSystem’s Hybrid Management Platform is designed to meet the rigorous demands of modern telecommunications networks. Whether deployed On-Premises as a turnkey solution or in the cloud as a managed SaaS, our platform provides robust features, unparalleled scalability, and comprehensive support for open industry standards, acting simultaneously as a TR-069 ACS and a TR-369 Controller. This section offers a detailed look at the technical specifications and capabilities of our solution. 

Specification

Supported device classes
  • Residential gateways (xDSL, ETTx, FTTx, xPON, cable)
  • Fixed Wireless Access (FWA: 5G, LTE, CBRS, 3G, WiMaX)
  • Business routers (Cisco, Mikrotik, Juniper)
  • STBs
  • VoIP terminals and IP phones
  • Femtocells
  • PLC
  • Smart home hubs

Supported management protocols
  •  ACS Context: TR-069 (Amendment 6) - CWMP (CPE Wan Management Protocol)

  • Controller Context: TR-369 (USP 1.0 – User Services Platform)

  • Other Protocols: SNMP (v1, v2c, v3), OMA-DM 1.2.1, Netconf 

  • Legacy & Infrastructure: DOCSIS (1, 2, 3.0, 3.1) config files, HTTP(S), FTP, TFTP

  • CLI Management: Built-in CLI parsers for supported devices over Telnet and SSH

For LwM2M 1.1 protocol support, see our Coiote IoT Device Management platform 

Discovery of new devices
  • Seamless and fully automatic for CWMP (TR-069), USP (TR-369), DOCSIS, and config files (the platform automatically registers the device and detects its data model capabilities). 
  • Pre-registration is required only for CLI-managed devices. 
Monitoring plugins

  • Access Network Monitoring: Latency, WiMAX BTS, DSL, LTE, LTE BTS, DSLAM, HFC infrastructure.

  • Service Monitoring: SLA Fulfillment, Data throughput, NetFlow analysis, IPTV QoS, Voice, FAP/Femtocell (3G and 4G), LAN, Wi-Fi Security, Smart Wi-Fi analytics.

  • Generic & Custom Workflows: Inactive device detection, Device logs, System resources, Custom monitoring parameters.

Graphical user interface
  • Fully web-based, configurable in runtime with native internationalization support (EN, ES, IT, DE, FR, RU, JP, PL), and the ability to easily add custom language packs. 
External system integrations

  • Advanced North-bound Interface (NBI) for seamless communication with CRM, NMS, OSS, and BSS platforms.

  • Supports both push and pull data models over secure SOAP or REST web services.


Deployment and system requirements

Runs in a standard Java environment on Linux Servers. Fully optimized for:

- Bare Metal Hardware

- Virtual Machines / Private Cloud infrastructure (VMware, oVirt, RHeV, etc.)

- Kubernetes environments (K8s)

- Public Cloud Infrastructure (AWS, Google Cloud, Alibaba Cloud, OVH, etc.)

  • Sizing: Detailed hardware dimensioning is tailored based on device volume, business logic complexity, monitoring frequency, and high-availability needs.

  • Reliability: Available in standalone, redundant, highly available (HA), geo-redundant, and disaster-recoverable architecture models.

  • Operations: Remote or on-site installation, configuration, and commissioning services available.

  • Continuous production system maintenance and monitoring are provided 24/7 by a dedicated AVSystem Site Reliability Engineering (SRE) Team.

  • Network Flexibility: Built-in support for multiple overlapping IPv4 networks, clustering, hardware load balancing, or LVS.

 


Application monitoring
  • JMX connector (e.g. Zabbix), SNMP Traps
Standards compliance

  • TR-069 (Amendment 6), TR-157 (Software Module Management)

  • TR-181-1 (Device:1 Root Object) & TR-181-2 (Device:2 Root Object for USP/Next-gen)

  • TR-098 (InternetGatewayDevice Root Object)

  • TR-143 (Network Performance Tests), TR-196 (Femto Access Point)

  • TR-140 (Storage Service), TR-135 (STB Service), TR-104 (Voice Service v1 & v2)

  • TR-111 (Connection Request via NAT Gateway)

  • TR-369 (USP), RFC 1157 (SNMP), OMA-DM 1.2.1

Deployment Options 

On-Premises (Turnkey) 
  • Customization: Tailor your deployment model to meet specific enterprise business logic, with absolute control over the physical infrastructure and software stack. Ideal for Tier-1 operators with strict security, strict compliance, or custom performance requirements.
  • Scalability: Easily scale your local environment horizontally by adding resources or clustering nodes to handle massive concurrent device connections.
Learn more about On-Premises
 Cloud ACS (SaaS) 
  • Rapid Deployment: Eliminate time-to-market constraints. Get started instantly with a secure, cloud-hosted instance supporting both TR-069 ACS and TR-369 Controller features from day one.
  • Cost-Effective SaaS: Leverage a flexible pay-as-you-grow commercial model, minimizing upfront capital investments and aligning platform costs directly with active device counts.
  • Global Reach & Zero Maintenance: Access and manage your fleet securely from anywhere. Infrastructure maintenance, security patches, updates, and disaster recovery are fully handled by AVSystem.
Learn more about Cloud ACS

Security Features  

Data Protection: 
  • Encryption: All sensitive network data and device credentials are encrypted both at rest and in transit, ensuring strict compliance with global data protection regulations.
  • User Authentication: Multi-factor authentication (MFA) and Single Sign-On (SSO) options to protect the central management console.
  • Audit Logs: Detailed, immutable logs tracking all administrator and user activities to provide a definitive audit trail for operational compliance.
Access Controls: 
  • Role-Based Access Control (RBAC): Define granular roles and permissions to strictly control which users can access specific device groups, diagnostic features, or sensitive data layers.
  • Secure APIs: All external integrations and North-bound communications are fully secured using API keys and OAuth tokens, ensuring safe system-to-system communication.

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