AVSYSTEM
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Technical information
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ACS
AVSystem’s Hybrid Management Platform is designed to meet the rigorous demands of modern telecommunications networks. Whether deployed On-Premises as a turnkey solution or in the cloud as a managed SaaS, our platform provides robust features, unparalleled scalability, and comprehensive support for open industry standards, acting simultaneously as a TR-069 ACS and a TR-369 Controller. This section offers a detailed look at the technical specifications and capabilities of our solution. 

Specification

Supported device classes
  • Residential gateways (xDSL, ETTx, FTTx, xPON, cable)
  • Fixed Wireless Access (FWA: 5G, LTE, CBRS, 3G, WiMaX)
  • Business routers (Cisco, Mikrotik, Juniper)
  • STBs
  • VoIP terminals and IP phones
  • Femtocells
  • PLC
  • Smart home hubs

Supported management protocols
  • TR-069 (Amendment 6) - CWMP (CPE Wan Management Protocol)
  • TR-369 (USP)
  • SNMP (1, 2c, 3)
  • USP (1.0)
  • CLI (with build in CLI parsers for supported devices)
  • Telnet
  • SSH
  • DOCSIS (1, 2, 3.0 ,3.1)
  • Config file
  • HTTP(S)
  • FTP
  • TFTP
  • OMA-DM 1.2.1
  • NetConf
  • For LwM2M 1.1 see our Coiote IoT Device Management
Discovery of new devices
  • Seamless and fully automatic for CWMP, USP, DOCSIS and Config File (system adds device and detects its capabilities). For CLI - pre registration required.
Monitoring plugins
  • Access Network Monitoring (Latency, WiMAX BTS,DSL, LTE, LTE BTS, WiMAX, DSLAM, HFC)
  • Service Monitoring (SLA Fulfilment, Data, NetFlow, IPTV, Voice, FAP/Femtocell (3G and 4G), LAN, WiFi Security, Smart WiFi)
  • Generic (Inactive devices, Device log, Resource, Workflow monitoring), Custom monitoring
Graphical user interface
  • Web based, configurable in runtime with internationalization support (EN, ES, IT, DE, FR, RU, JP, PL), ability to add more.
External system integrations
  • North-bound interface for communication with CRM/NMS/OSS/BSS or other external systems in push and pull models over SOAP or REST web services
Deployment and system requirements
  • Runs in a Java environment on Linux Servers based on
    • Bare Metal Hardware
    • Virtual machines / private cloud infrastructure (VMWare, oVirt, RHev or similar)
    • Kubernetes environments
    • Cloud Infrastructure (GCE, ECS, Alibaba-Cloud, OVH or similar)
  • Detailed hardware dimensioning is provided based on devices volume, business processes desired, monitoring frequency and other project requirements
  • Deployments are possible in both simple, redundant, highly-available, geo-redundant and disaster-recoverable models
  • Remote and On-Site Installation, Configuration and Commissioning services can be provided
  • Continuous maintenance, support and monitouring of production systems is provided remotely by a dedicated AVSystem Site Reliability Engineering Team
  • Optional: Support for multiple overlapping IPv4 networks
Clustering, high availability and load balancing
  • Integrated support for either hardware load balancer or LVS
Application monitoring
  • JMX connector (e.g. Zabbix), SNMP Traps
Standards compliance
  • R-069 (Amendment 6)
  • TR-157 (software module management)
  • TR-181-1 (Device:1.14 Root Object definition)
  • TR-181-2 (Device:2.12 Root Object definition)
  • TR-098 (InternetGatewayDevice:1.14 Root Object definition)
  • TR-143 (Network Performance Tests)
  • TR-196 (Femto Access Point Service Data Model)
  • TR-140 (StorageService: 1.3 Service Object definition)
  • TR-135 (STBService:1.4 Service Object definition)
  • TR-104-2 (VoiceService:2.0 Service Object definition)
  • TR-104-1 (VoiceService:1.1 Service Object definition)
  • TR-111 (Connection Request via NAT Gateway)
  • TR-369 (USP)
  • RFC 1157 (SNMP)
  • OMA-DM 1.2.1
  • For LwM2M 1.1 see our Coiote IoT Device Management

Deployment Options 

On-Premises (Turnkey) 
  • Customization: Tailor your deployment model to meet specific enterprise business logic, with absolute control over the physical infrastructure and software stack. Ideal for Tier-1 operators with strict security, strict compliance, or custom performance requirements.
  • Scalability: Easily scale your local environment horizontally by adding resources or clustering nodes to handle massive concurrent device connections.
Learn more about On-Premises
 Cloud ACS (SaaS) 
  • Rapid Deployment: Eliminate time-to-market constraints. Get started instantly with a secure, cloud-hosted instance supporting both TR-069 ACS and TR-369 Controller features from day one.
  • Cost-Effective SaaS: Leverage a flexible pay-as-you-grow commercial model, minimizing upfront capital investments and aligning platform costs directly with active device counts.
  • Global Reach & Zero Maintenance: Access and manage your fleet securely from anywhere. Infrastructure maintenance, security patches, updates, and disaster recovery are fully handled by AVSystem.
Learn more about Cloud ACS

Security Features  

Data Protection: 
  • Encryption: All sensitive network data and device credentials are encrypted both at rest and in transit, ensuring strict compliance with global data protection regulations.
  • User Authentication: Multi-factor authentication (MFA) and Single Sign-On (SSO) options to protect the central management console.
  • Audit Logs: Detailed, immutable logs tracking all administrator and user activities to provide a definitive audit trail for operational compliance.
Access Controls: 
  • Role-Based Access Control (RBAC): Define granular roles and permissions to strictly control which users can access specific device groups, diagnostic features, or sensitive data layers.
  • Secure APIs: All external integrations and North-bound communications are fully secured using API keys and OAuth tokens, ensuring safe system-to-system communication.

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